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HELP WITH OUR CALL CENTER OUTSOURCING SERVICES (FREQUENTLY ASKED QUESTIONS)

 
  1. What is Expert Vendor?
  2. Is it really FREE?
  3. Why use Expert Vendor?
  4. How do I get the referrals?
  5. Must I choose one of your Expert Vendors?
  6. How do I sign up?
  7. How do I contact Expert Vendor?
 
Answers:

1. What is Expert Vendor?
Expert Vendor is a FREE call center referral service that aids buyers in finding the right call center service for their outbound telemarketing, inbound sales or service programs. Our service will provide you the best possible return on investment. We give buyers FREE and fast access to our reservoir of over 100 USA-based expert call center agencies. These agencies are matched up against your specific program requests to provide you, the buyer, with the exact level of call center service that you require. We will also offer you up to a FREE 20 minute consultation to help you through the proposal process.

2. What is the cost?
This service is FREE to you. Expert Vendor makes money by billing our suppliers a referral fee for the privilege to bid on your business. And, you will actually save money by drastically cutting your search time and having the vendors compete for your business. We will also aid you with your project by providing you with FREE phone consultations for any guidance you may need. The bottom line is that you have nothing to lose and the cost to you is absolutely nothing.

3. Why use Expert Vendor?
We know call centers inside and out and we established Expert Vendor to assist you with your specific call center outsourcing requirements. There are literally thousands of call center service providers to choose from - and finding the best one for you can be a difficult task. Our Expert knowledge of the call service industry leaders along with their specializations, strengths and weaknesses are invaluable to you. With our unbiased search we will help you navigate through all the choices by narrowing down and identifying up to four call center companies that have your exact service capabilities. Our referrals are guaranteed. If for any reason you are not satisfied with any of the Expert Vendors, we will continue to search for you until you find an exact match.

4. How do I get the referrals?
A. First fill out the short Project Information Questionnaire. This will help us in selecting which Expert Vendor would be the best suited for your needs.
B. We will pass your information on to up to four Expert Vendors that best suit your needs to review your program requirements. They will then contact you and produce a competitive quote. It is in their best interest to give you a timely and competitive quote.

5. Must I choose one of your Expert Vendors?
No. You are free to choose your own vendor. Take advantage of our industry experience of matching up buyers with providers and then make your decision on which vendor is most suitable for your specific needs and budget. However, if for any reason you are not satisfied with any of the Expert Vendors we will continue to search for you until you find an exact match.

6. How do I sign up?
You just fill out our short Project Information Questionnaire . The information on the questionnaire will give us the specifications we need to find the best matches for your company.

7.How do I contact Expert Vendor?
Email us at questions@expertvendor.com or call us at 630-882-9118.
 
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